National Business Communications’ (NBC) is focused on building your businesses competitive advantage through our customer contact solutions.
In other words “What else can we do for your customers’?”
Now, more than ever businesses and their customers need to speak with one another and NBC can help.
We write effective call guides, we efficiently get your customer or prospects on the telephone, we train, motivate and monitor our Customer Services Representatives (CSR) and we measure and report our results.
We are experts, with 20 years of experience successfully managing calling campaigns.
We utilize proven systems, management, and multiple quality control avenues including our “Progressive Merit and Discipline Process”, whisper coaching, call barging, dedicated call monitoring and independent 3rd party verification with 100% call recording.
So whether you need to grow revenues, maximize the profitability of existing customer relationships, break into new markets and areas of business or recover more debt – National Business Communications can meet the challenge!
Our customer contact solutions include:
• Customer Care
• Compounding Pharmacy Services
• Healthcare Communications
• Customer Acquisition
• Up-sell and Cross-sell
• Business-to-Business Sales
We look forward to speaking with you.